How It Works

A clear path from your first message to delivery of your vehicle.

From request to delivery

Here is what happens at each stage.

①

Send your request

Call us, send your location on WhatsApp, or use the quote form. Tell us the pickup and destination cities, vehicle type and its condition.

②

We check the route and truck

We confirm service availability for your route and choose a suitable truck. Tell us if the car is damaged, low, stuck or unable to move on its own.

③

Get the price before dispatch

We give you the price based on the vehicle, locations, distance and truck required. Any distance or travel time shown in the form is only an estimate.

④

Confirm the booking

A WhatsApp message is a request, not a confirmed booking. The booking is confirmed after we tell you the price and you agree to it.

⑤

Pickup and transport

The driver reaches the agreed pickup location, loads and secures the car with the suitable equipment, then transports it to the agreed destination.

Before the truck arrives

Timing, border crossings and insurance

Arrival and journey times are estimates. Traffic, weather and border crossings can change them. For cross-border transport, confirm the route with us first; the customer is responsible for required documents and customs fees.

Cargo insurance for intercity transport is subject to the applicable policy terms. Ask us for the coverage details before transport, and read the full transport terms.

Read transport and insurance terms →

Ready to send your request?

Choose your vehicle and route in the quote form, or call us if the situation is urgent. We will confirm availability and price with you before the driver moves.

More answers in our FAQ →

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